WELCOME TO Lela Designs
The Lela Designs website is operated by Tina Hofer. The Web site address is http://leladesigns.ca/shop-lela/. The mailing address/contact for Lela Designs is:
Lela Designs
#202, 1238 Homer Street
Vancouver, BC
V6B 2Y5
Canada
(604) 267-9746
(866) 449-5352
General email: shop@leladesigns.ca
These terms and conditions apply to the use of this website at http://leladesigns.ca. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.
Active participation
By making a purchase from http://leladesigns.ca/shop-lela/, or simply surfing this web site, you understand and agree that Lela Designs may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization.
REGISTRATION
To register with Lela Designs you must be over eighteen years of age.
Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
LICENSE
All content, graphics, code and software used on or incorporated into this Web site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Lela Designs, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to the placement of an order or shopping with leladesigns.ca. Any other use of this Web site or content or information contained in this Web site is strictly prohibited, unless the written permission of Lela Designs is first obtained.
Page headers, custom graphics, buttons, images and other content on this Web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Lela Designs or subsidiaries of Lela Designs. Other trademarks, product names and company names or logos used on this Web site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Web site is strictly prohibited.
You may NOT:
- Remove, distort or otherwise alter the size or appearance of the Lela Designs logo;
- Create a frame or any other browser or border environment around this Website;
- Imply that we are endorsing any products or services other than our own;
- Misrepresent your relationship with us nor present any other false information about us;
- Use any Lela Designs trade marks displayed on this Website without our express written permission;
- Link from a website that is not owned by you; and
- your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.
SERVICE ACCESS
While we endeavor to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
VISITOR MATERIAL AND CONDUCT
Beyond the personally identifiable information, covered under the Privacy Policy, Lela Designs does not want to receive confidential, proprietary or trade secret information through this Web site (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to http://leladesigns.ca will be deemed non-confidential. And, by submitting any such information, you are granting Lela Designs an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
You are prohibited from posting or transmitting to or from this Website any material:
- that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
- for which you have not obtained all necessary licenses and/or approvals;
- which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
- which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse the Website (including, without limitation, by hacking). We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of these Terms of Use.
LINKS TO / FROM OTHER WEBSITES
Lela Designs does not make any representations or warranties about any Web site you may access through http://leladesigns.ca. Any such Web site is independent from http://leladesigns.ca, and Lela Designs has no control over or responsibility with respect to the information provided or activities undertaken by any such Web site. A link between http://leladesigns.ca and another Web site further does not mean that Lela Designs endorses that Web site. You need to make your own independent decisions regarding your interactions or communications with any other Web site.
CANCELLATION AND RETURNS POLICY
Cancellation:
If you wish to cancel your order, you must notify us at least 48 hours prior to our scheduled shipping dates. Simply email us at shop@leladesigns.ca.
If your order has already been shipped, we will not accept cancellations. However, you may return the order in exchange for our other products or for store credits at your expense. This means you will be responsible for all shipping costs.
Returns / Refunds
If your order is damaged upon receipt, you must notify Fedex and Lela Designs within 48 hours of receiving the order. Please direct your email to shop@leladesigns.ca. You will be provided with instruction for the proper return of the item(s). Lela Designs will incur all shipping charges for goods returned damaged.
All damaged goods will be exchanged as long as we can be assured, through our inspections, that the product has NOT been used. If an exchange is not desired, you will received an immediate store credit for use on future purchases.
LIABILITY and DISCLAIMER
Lela Designs reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note any errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.
This Web site, and any information or content on this Web site, are provided "as is," with all faults. Lela Designs makes no representations or warranties of any kind, whether express or implied, with respect to http://leladesigns.ca or content or information available on or through this Web site. Except as otherwise provided under applicable laws, neither Lela Designs nor its corporate affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to this Web site. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if leladesigns.ca is notified in advance of the potential for any such damages.
For more information on Lela Designs' Customer Service Policies call 1.866.449.LELA. (1-866-449-5352).
